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Conference Agenda

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LEADERSHIP TRACK

Leading the Next Generation

Day 1 - Tuesday, Feb. 20th

10:30 AM - 11:30AM

Session Track Sponsor

Leading the Next Generation

Leadership is not a title.  It is a responsibility. And it is an others-centered discipline. Connecting with associates to create sustained willing followship is not easy. Our next generation, like all generations, wants to emotionally connect and belong – practical advice, a changed perspective, and ideas on how to best engage. Let’s learn how together.

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Terri Tucker, Founder | Tucker Resources

   Terri is a professional speaker, facilitator, writer and leadership coach.  She has owned and operated Tucker Resources since 1996 and serves clients worldwide in many industries. 
   Terri has a gift of helping others look through the eyes of those they serve and find opportunities for growth.  She coaches leadership to help develop practices, messages, and offerings that create success for all served.  Facilitation of strategic plans, annual goals, Mission, Vision and Value Statements is also a proven practice for Terri.
   Keynote addresses and entertaining presentations are among Terri’s strongest offerings.  
   Terri has a rich marketing background having served as Marketing Director for KMBC-TV; Hearst Broadcasting. and KYTV; Schurz Communications.    She was Marketing Director for Herschend Family Entertainment Properties    (Herschend Family Entertainment owns properties such as Silver Dollar City, Dollywood, Stone Mountain Park in Georgia.)
   She is the creator and founder of Herschend Family Entertainment’s corporate training center, Legendary University…an internal marketing and leadership training retreat.  
   Terri has most recently launched PHC University, the corporate training center for Phoenix Home Care and Hospice – Missouri,  Kansas, and Illinois. 
   She has recently published her first leadership book entitled, Iron Wolf featuring 8 Lessons of Leadership for building a culture of high engagement and responsibility.
   Terri is best known as “Mom” to two sons and “Wife” to Les Wiest  (pronounced Weest).  They live near Branson, Missouri on Table Rock Lake.

Team Building in Manufacturing

1:30 PM - 2:30 PM

The Art and Science of Team Building in Manufacturing

This session focuses on the creative and strategic aspects of team building in the manufacturing industry. It covers methods for shaping a diverse workforce into a cohesive unit, fostering a shared purpose and strong team dynamics, and devising strategies for employee development and retention.

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Spencer Harris, Ph.D. - President | Mostly Serious, Co-Founder | Habitat Communication & Culture

   Spencer Harris, Ph.D., is the president/Co-Owner of Mostly Serious and Co-Founder Habitat Communication & Culture. In 2014, Spencer received his doctorate in Communication Studies from the The University of Kansas. Before joining Mostly Serious in 2017, he spent time as a Visiting Assistant Professor at Missouri State University and organizational consultant, and he even published his own board game with a close friend. Now, he spends his time managing Mostly Serious’ leadership team and operations, and working with his Habitat clients on their strategic planning and organizational development needs.

Developing leaders from within

3:30 PM - 4:30 PM

Developing Leaders from Within

Join us to discuss the importance of developing strong leaders to attract and retain talent and provide workplaces where our associates can thrive. Come ready to share challenges, solutions and learn more about what SRC, a local Missouri manufacturer, is doing to invest in our leaders today and for the future.

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Krisi Schell, PHR & SHRM CP

Executive Vice President of Human Resources | SRC Holdings Corporation

   Krisi Schell, Executive Vice President of HR, SRC Holdings Corporation, has over twenty years’ experience in human resources and general business serving both large and small organizations.  Krisi’s role at SRC allows the teams focused on people and culture to collaborate and leverage our organizations’ skills in people services, marketing and communications, community relations and our Open Book, Great Game of Business expertise. Krisi is committed to creating a dominate workforce by building a business of businesspeople who think, act and feel like owners. 
   Krisi graduated from Missouri State University with a bachelor’s in psychology and minor in human resources management and holds the Professional in Human Resources and SHRM-CP designations. She currently serves as a board member for SRC Holdings Corporation; the Great Game of Business; Burrell, Inc. and the Multipli Credit Union Board Supervisory Committee.

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Brian Underhill, SPHR, Director of Human Resources | SRC Logistics

   Brian Underhill, SPHR is the Director of Human Resources for SRC Logistics, Inc. Before joining SRC, Brian held leadership positions in Human Resources, Recruiting, Safety, and Operations Management.

   Brian has always enjoyed learning and acquiring skills to help people work and communicate better. Brian has extension training in group facilitation and conflict resolution.

   In his free time, you will find Brian enjoying time traveling with his wife Julie and children Drew and Claire.

Day 2 - Wednesday, Feb. 21st

We may have a problem here

9:00 AM - 10:00 AM

"We May Have a Problem Here?"
Effective Supports for Coworker Mental Health and Substance Use Recovery Needs: A Primer on Early Warning Signs, Harm Reduction, and Referrals to Care

Mental health and substance use recovery needs don’t take a break when our coworkers clock-in for the day, and evidence suggests one in five adults experience mental health symptoms any given year. Mental health is health, and unrecognized and untreated symptoms can have implications in the workplace. Participants in this session will learn and discuss the concept of harm reduction and how it might fit into your workplace.  The training will assist supervisors and employees in recognizing distress warning signs and potential relapse events, and effective ways to intervene before it escalates. Specific consideration will be given to methods of supporting individuals recovering from mental health disorders or addiction, including concrete tools and referral to treatment options for accessing care when needed.

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Daniel McDowell, MAMFT, CRAADC

Director of Recovery Services | Burrell Behavioral Health

With over 15 years of experience in mental health and social services, Daniel has worked with a wide variety of clients of different ages, experiences, and levels of functioning.  Trained in Marriage and Family Therapy, his current focus as a Credentialed Alcohol and Drug Counselor has him leading teams serving adult clients struggling with addiction in an administrative role.  His view of mental health and addiction as systemic issues leads him to advocate for clients to have as many supports and the least amount of barriers as possible, either at home, in the community, or within the workplace.

Ashley Brest, MA, LPC

Assistant Director of Behavioral Crisis Center | Burrell Behavioral Health

With over 15 years of experience in mental health and social services, Daniel has worked with a wide variety of clients of different ages, experiences, and levels of functioning.  Trained in Marriage and Family Therapy, his current focus as a Credentialed Alcohol and Drug Counselor has him leading teams serving adult clients struggling with addiction in an administrative role.  His view of mental health and addiction as systemic issues leads him to advocate for clients to have as many supports and the least amount of barriers as possible, either at home, in the community, or within the workplace.

Natasha Corkins, MA, LPC

Director of Crisis Services | Burrell Behavioral Health

With over 15 years of experience in mental health and social services, Daniel has worked with a wide variety of clients of different ages, experiences, and levels of functioning.  Trained in Marriage and Family Therapy, his current focus as a Credentialed Alcohol and Drug Counselor has him leading teams serving adult clients struggling with addiction in an administrative role.  His view of mental health and addiction as systemic issues leads him to advocate for clients to have as many supports and the least amount of barriers as possible, either at home, in the community, or within the workplace.

Revolutionize your leadership

10:30 AM - 11:30 AM

Revolutionize Your Leadership:
Master the Tools of Change for Lasting Improvement

Improvement would be easy if it weren't for the people. Change Leadership is often the missing variable in the equation to drive effective, efficient and long-sustaining change. In this session, we will unpack the tools of change leadership and explore what you as a leader can do to help make improvement easier and more successful.

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Chad Smith, Owner | CI Solutions

   Chad Smith applies continuous improvement methodologies to help organizations leverage their scarce human and material resources through breakthrough improvements.

   Chad has 26 years of Continuous Improvement experience in healthcare, retail, manufacturing, refining, high-tech and food having served many clients including Tyson, Ernst & Young, Anheuser Busch In-Bev, ASQ, St. Jude and SpaceX.  

   As a seasoned Continuous Improvement practitioner, Chad has helped many companies drive breakthroughs by helping organizations find their TruNorth through strategy deployment, uncover the major constraints through Value Stream Mapping and focus on the vital few improvements needed.  

   Chad continues to leverage his passion for helping people through adult facilitation and executive coaching through his business. Chad utilizes the adult learning and works to maintain fun and energetic sessions that keeps participants in the training moment, eliminating their potential to be distracted. In the same way, Chad makes project work with teams engaging and interesting. Above all, Chad sees he and the team’s work each day as an opportunity to give doses of hope. Through the premise of (GI)^2 (that is Give it and You will get it), servant leadership is the cornerstone of leading culture change.

   Chad is an ASQ Certified Master Black Belt (#8) and an ASQ Certified Six Sigma Black Belt (# 4615) as well as being named an ASQ Fellow in 2015. Chad is the past-chair of the ASQ Master Black Belt Exam Review Committee and is also the past-chair of ASQ’s Six Sigma Forum advisory council.

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